Protect your payment

Check You Are Dealing With Casav

Commodity trade attracts impostors: fake websites, look-alike email addresses and messages that ask you to pay into a new account. Here is how to tell the real Casav Global from someone pretending to be us.

Our only contact details

Our Real Details

  • Website

    www.casavglobal.com

  • Email

    Addresses ending in @casavglobal.com

  • Phone and WhatsApp

    +233 55 936 1199

  • Office

    Afro Avenue, Accra, Ghana

Casav Global Co. LTD is a williot group company. Our company registration details will be listed here; until then, ask us for them and we will send them from an @casavglobal.com address.

What we never do

We Never Change Our Bank Details by Email

  • Change our bank details by email, WhatsApp or phone. New bank details are always confirmed in a signed contract amendment.
  • Ask you to pay into a personal account.
  • Send quotes or contracts from a free email address (Gmail, Yahoo, Outlook and the like).
  • Rush you to pay before a written contract is agreed.

Something looks wrong?

Check Before You Pay

  1. 1Do not reply to the message or click its links.
  2. 2Call us on +233 55 936 1199, using the number on this page, not one in the message.
  3. 3Forward the message to info@casavglobal.com so we can warn other buyers.
  4. 4If you have already paid, contact your bank at once: a fast recall has the best chance of success.

Check a Bag

Every bag we pack carries a lot number. Type it into Root Trace: a code we did not issue shows as not found.

Open Root Trace